Pre-sales Service

Product Consultation: Provide customers with detailed information about plastic sheet products, including specifications, materials, performance parameters, and applicable scenarios, to help customers accurately select the appropriate products.

Sample Provision: Provide samples of plastic sheets according to customers' needs, facilitating customers to conduct tests and evaluations.

Customized Solutions: Based on customers' specific needs and project situations, offer personalized application solutions for plastic sheets. For example, in building decoration, design an installation plan for plastic sheets according to the size and functional requirements of the space.

During-sales Service

Order Processing: Process customers' orders promptly to ensure the accuracy of order information, and provide order status tracking services so that customers can keep abreast of the order progress at any time.

Logistics and Distribution: Collaborate with professional logistics companies, offer a variety of distribution methods for customers to choose from, ensure the safe and timely delivery of plastic sheet products to customers, and provide logistics information inquiry services at the same time.

Packaging Service: According to the size, quantity, and transportation requirements of plastic sheets, adopt appropriate packaging materials and methods. For example, use foam, cardboard, etc. for protection to ensure that the products are not damaged during transportation.

After-sales Service

Installation Guidance: Provide customers with installation guidance services for plastic sheets. Through means such as telephone, video, or on-site guidance, ensure that customers install plastic sheets correctly.

Quality Assurance: Provide a certain period of quality assurance. Promise that within the quality assurance period, if there are quality problems with the plastic sheets, replace or repair them for customers free of charge.

Technical Support: Provide customers with long-term technical support, answer the questions that customers encounter during the use of plastic sheets, and offer maintenance and upkeep suggestions, etc.

Customer Feedback Handling: Establish customer feedback channels, collect customers' opinions and suggestions in a timely manner, respond quickly to and handle the problems feedback by customers, and contin

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